FAQ

Our jewelry is crafted from high-quality stainless steel with PVD plating and sterling silver. We use these materials for their durability and lasting beauty. Please refer to each product's description for specific material details.

Yes, all of our jewelry, in both stainless steel and sterling silver, is anti-tarnish and waterproof. This means you can wear it every day without worrying about it losing its shine.

You must report any issues within two working days of the delivery date. To file a claim for a broken, incorrect, or missing item, you must provide a clear, uncut unboxing video that shows the original packaging and the item's condition. Without an unboxing video, we cannot process a replacement.

PVD stands for Physical Vapor Deposition. It is a vacuum-sealing process that is much more durable and resistant to corrosion than traditional gold plating. PVD plating is an eco-friendly process that uses a special technique to apply a thin but very strong layer of gold to our stainless steel jewelry, ensuring its color and shine last for years to come.

Standard orders typically ship within 1-3 business days and are delivered within 5-7 business days. Pre-orders require additional time for production and will be delivered within 15-20 business days from the date of your order.